Power Outages

Power outages are common throughout Maryland. They can be caused by a variety of events, including hurricanes, summer storms, high winds, winter storms, falling trees, traffic accidents, even small animals crawling into transformers at transmission substations. While most outages last just a short while, outages in the wake of Tropical Storm Isabel in 2003 lasted more than a week in some places.​

MDEM Power Outage Button 


Here is emergency contact information for all companies which deliver electrical power to Maryland residents:  

Maryland Power Companies​​

A&N Electric Cooperative
Service Area: Smith Island just off Somerset County, along with parts of Virginia’s Eastern Shore
Outages: 800-431-2632 or 757-665-5118
Allegheny Power
Service Area: ​Western Maryland and parts of Ohio, Pennsylvania, Virginia, and West Virginia
​Outages, emergencies AND customer service: 800-255-3443
Berlin Municipal Electric Plant
Service Area: Community of Berlin in Worcester County
Electric line crew: 410-641-3401; power plant: 410-641-1666
Service Area: Most of Central Maryland
Outages: 877-778-2222

Downed or sparking lines: 800-685-0123
TTY 800-735-2258
Delmarva Power
Service Area: Most of the ​Eastern Shore and a small part of northern Harford County, plus parts of Delaware, New Jersey and Virginia

Outages: 1-800-898-8042

Customer service in Maryland: 800-375-7117

TTY-TDD Hearing Impaired: 1-800-822-1200
Choptank Electric Cooperative

Service Area: Choptank Electric Cooperative serves members in the rural areas of all nine counties on Maryland’s Eastern Shore.​

​Outages: 800-410-4790

Customer service line: 1-866-999-4574 
General toll-free number: 877-892-0001
Easton Utilities Commission
​Website: http://www.eastonutilities.com/​

Service Area: City in Talbot County

Contact: 410-822-6110

Potomac Electric Power Company (PEPCO)
Service Area: Parts of Montgomery and Prince George’s counties, plus DC
Outages: 877-PEPCO62 (877-737-2662)

Downed wires: 202-872-3432

TTY: 202-872-2369
Hagerstown Light Department
Website: http://www.hagerstownmd.org/index.aspx?nid=107

Service Area: City in Washington County

Outages: 301-790-2600

Billing and customer service: 301.790-4160

Somerset Rural Electric Cooperative
Service Area: Portion of northwest Garrett County and neighboring areas of Pennsylvania
Outages: 814-445-4106 or 800-443-4255
Southern Maryland Electric Cooperative
Service Area: Most of Southern Maryland
​Outages: 877-74SMECO (877-747-6326)

General number: 888-440-3311
Thurmount Municipal Light Company
​Service Area: The Frederick County town

​Contact: 301-271-7313

Williamsport Municipal Electric Light System
Service Area: The Washington County town

Contact: 301-223-7711

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